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Terms & Conditions             

DDR IT Consulting, LLC does not make any guarantees (verbal or written) that a student will pass any exam. Failing any/all exams does not constitute any refund. While some companies offer a “guarantee to pass” – always approach this with caution – because short of unethical practices or unlimited retake vouchers – there simply is no way to offer this with Microsoft testing.


Cancellation – DDR IT Consulting, LLC makes every effort to avoid cancellation of any class or. In the event DDR IT Consulting, LLC cancels a course for any reason except natural disaster (ie Hurricane, Fire, etc..) a full refund will be provided to student. In the event of unforeseen nature disaster, DDR IT Consulting, LLC will reschedule student at DDR IT Consulting, LLC cost.


Conduct – In the interest of all students, contractors and staff – DDR IT Consulting, LLC expects everyone to conduct themselves in a professional manner. Vulgar language, racist/sexist remarks, destruction of property, theft, violence, disparagement (company, staff, other students), threatening behavior, fighting and/or criminal behavior of any kind will not be tolerated and student(s) participation in program will immediately cease with no refund. DDR IT Consulting, LLC maintains a zero tolerance policy. Further – any disperagement of organization, clients or staff to anyone (written or verbal) will be ground for termination with no refund.


Non-Disclosure – DDR IT Consulting, LLC request clients (students) refrain from discussing or disclosing – with any other student, staff or vendor – monetary information in regards to registration or other expenses. Violation of this request could lead to immediate dismissal of the student with no refund.


Refund Policy – DDR IT Consulting, LLC will provide a full refund minus any cost incurred (Such as books and labs) for cancellations exceeding 21 calendar days prior to class. Students cancelling within 21 days will be offered a credit toward another class minus any incurred cost as mentioned previously. Once a student starts a class – absolutely no monetary refund is provided. If student has concern while attending class – all efforts will be made to address and resolve concern. If no mutual agreement can be reached, student will be offered opportunity to attend same or different class for the remaining amount of credit minus any cost incurred.

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